Celkem
4,2
(418 Hodnocení)
82% Doporučení
94% Vozidlo odpovídá popisu
Doba odezvy
Přátelský přístup
Rada
82% Doporučení
94% Vozidlo odpovídá popisu
Höherweg 85
40233 Düsseldorf Německo
Alles was Herr Grgic zugesagt hat, hat er eingehalten. Sehr freundliche, verlässliche und schnelle Bedienung. Gern wieder!
Freundliche offene Kommunikation, Unkomplizierte Abwicklung.
Kompetente Beratung. Sehr netter Kontakt.
Sorry for commenting in English, but my German is poor. Herr Jurka was very helpful from the start. He spoke very good English (we are from near London) so that was very useful. He talked us through all of the options and the documentation in English, as well as doing the more obvious things like showing us the functions on the car. He communicated as promised once we had committed to buy the car and arranged replacement all weather tyres at a good price. He was also incredibly patient when we had problems with our incompetent bank. Herr Jurka also demonstrated a sense of humour and was good at making us feel at ease, particularly so we understood the purchase, servicing and registration processes we needed to go through. Having the registration done for us was a great help. Prior to going to the Volkwagen Zentrum Dusseldorf, we had visited several other dealers where the customer service was dreadful. We were delighted with the service from Herr Jurka and Gottfried Schultz.
The registration of the car was a little slower than we had hoped - but it was Karneval!
Der Service war sehr gut. Herr Grgic ist sehr angenehm. Die Antworten auf Fragen kamen immer sofort.
Offener und fairer Umgang
Es war alles in Ordnung!
Es war alles in Ordnung
sehr netter und freundlicher kontakt, hilfsbereit und zuvorkommend.
Anfrage wurde sehr schnell beantwortet
Freundlicher Service,gute Beratung.